Purchase of Services by Frugalpac

Frugalpac Limited: terms and conditions for the purchase of services by Frugalpac
Last updated date: November 2023

1. Definitions and interpretation

1.1 Definitions:
Business Day: a day, other than a Saturday or Sunday, when banks are open for general business in England & Wales.
Conditions: the terms and conditions set out in this document, as amended from time to time pursuant to Condition 13.4 below.
Contract: the contract between the Customer and the Supplier for the supply of the Services in accordance with these Conditions.
Customer: Frugalpac Limited, a company incorporated in England and Wales with company number 7600690 and with its registered office at Frugal House, 37 Crane Boulevard, Ipswich, IP3 9SQ.
Customer IP: any Intellectual Property Rights subsisting in the Services and the method of their production which are owned by the Customer and any additional Intellectual Property Rights in any Customer Material.
Customer Material: defined in Condition 7.1 below.
Delivery Date: the date specified in the Order, or, if none is specified, within 60 days of the date of the Order.
Delivery Location: the address for delivery of Services set out in the Order.
Intellectual Property Rights: all inventions, patents, utility models, designs (both registered or unregistered), database rights, copyright and related rights, trade marks (both registered and unregistered), rights in relation to get up and confidential information (including trade secrets), together with all rights in or to the same (including rights to the grant of and applications for the same and including all similar or analogous rights and all other rights in the nature of intellectual and industrial property throughout the world and all future rights of such nature).
Order: the services (or any part of them) to be provided by the Supplier which are described in the relevant Order.
Services: the services (or any part of them) to be provided by the Supplier which are described in the relevant Order.
Specification: any specification for the Services, including any related plans, designs, drawings and content that is agreed in writing by the Customer and the Supplier.
Supplier: the person or firm from whom the Customer purchases the Services.

1.2 Interpretation:

(a) A reference to a statute or statutory provision is a reference to such statute or provision as amended or re-enacted. A reference to a statute or statutory provision includes any subordinate legislation made under that statute or statutory provision, as amended or re- enacted.

(b) Any phrase introduced by the terms including, include, in particular or any similar expression shall be construed as illustrative and shall not limit the sense of the words preceding those terms.

(c) A reference to writing or written includes emails.

2. Application of Conditions

2.1 These Conditions apply to every Order made by the Customer for Services, unless specifically agreed in writing. Please note, these Conditions can change from time to time, and it is up to the Supplier to check the latest version of these Conditions displayed on the Frugalpac.com website before accepting an Order for Services in case there are any changes. The Conditions displayed on the Frugalpac.com website at the time when the Customer submits an Order (which are identified by the “Last Updated Date” at the top of these Conditions) will apply to the Contract between the Customer and the Supplier.

2.2 These Conditions apply to the Contract to the exclusion of any other terms that the Supplier seeks to impose or incorporate by reference or which are implied by trade, custom, practice or a course of dealing.

2.3 The Order constitutes an offer by the Customer to purchase the Services in accordance with these Conditions.

2.4 The Order shall be deemed to be accepted on the earliest to occur of:

(a) the Supplier issuing an invoice for the Services;
(b) the Supplier issuing a written acceptance of the Order; and
(c) the Supplier performing any act consistent with fulfilling the Order,

at which point the Contract shall come into existence.

2.5 The Supplier waives any right it might otherwise have to rely on any term endorsed upon, delivered with or contained in any documents of the Supplier that is inconsistent with these Conditions.

3. The Services

3.1 The Supplier shall perform the Services with reasonable care and skill.

3.2 The Supplier shall ensure that at all times it has and maintains all the certifications, licences, permissions, authorisations, consents and permits that it needs to perform its obligations under the Contract. The Supplier shall promptly notify the Customer if the Supplier ceases to hold any certification, licence, permission, authorisation, consent or permit required by it.

3.3 The Customer may review the performance of the Services at any time before they are completed. The Supplier shall remain fully responsible for the performance of the Services despite any such review and any such review shall not reduce or otherwise affect the Supplier’s obligations under the Contract.

3.4 If, following such review, the Customer considers that the Services do not, or are unlikely to, comply with the Supplier’s undertakings in Condition 3.1 above, the Customer shall inform the Supplier and the Supplier shall immediately take such remedial action as is necessary to ensure compliance.

3.5 The Customer may conduct further reviews after the Supplier has carried out its remedial actions.

4. Delivery

4.1 The Supplier shall deliver the Services:
(a) on or before the Delivery Date;
(b) at the Delivery Location; and
(c) during the Customer’s normal business hours or as instructed by the Customer.

5. Remedies

5.1 If the Services are not delivered on or before the Delivery Date or do not comply with the undertakings set out in Condition 3.1 above, then, without limiting any of its other rights or remedies and whether or not it has accepted the Services, the Customer may exercise any one or more of the following remedies:
(a) to terminate the Contract;
(b) to reject the Services (in whole or in part);
(c) to require the Supplier to re-perform or replace the rejected Services, or to provide a full refund of the price of the rejected Services (if paid);
(d) to refuse to accept any subsequent delivery of the Services which the Supplier attempts to make;
(e) to recover from the Supplier any costs incurred by the Customer in obtaining substitute Services from a third party; and
(f) to claim damages for any other costs, loss or expenses incurred by the Customer which are in any way attributable to the Supplier’s failure to carry out its obligations under the Contract.

5.2 These Conditions shall apply to any replacement Services supplied by the Supplier.

5.3 The Customer’s rights and remedies under these Conditions are in addition to its rights and remedies implied by statute and common law.

6. Price and payment

6.1 The price of the Services shall be the price set out in the Order.

6.2 The price of the Services excludes amounts in respect of value added tax (VAT), which the Customer shall additionally be liable to pay to the Supplier at the prevailing rate, subject to the receipt of a valid VAT invoice.

6.3 No extra charges shall be payable for the Services unless agreed in writing with the Customer.

6.4 The Supplier may invoice the Customer for the price of the Services plus VAT at the prevailing rate (if applicable) on or at any time after the completion of delivery. The Supplier shall ensure that the invoice includes the date of the Order, the invoice number, the Customer’s order number, the Supplier’s VAT registration number and any supporting documents that the Customer may reasonably require.

6.5 The Customer shall pay correctly rendered invoices within 45 days of receipt of the invoice. Payment shall be made to the bank account nominated in writing by the Supplier.

6.6 If a party fails to make any payment due to the other under the Contract by the due date for payment, then the defaulting party shall pay interest on the overdue amount at the rate of 3% per annum above Barclays Bank’s base rate from time to time. Such interest shall accrue on a daily basis from the due date until actual payment of the overdue amount, whether before or after judgment. The defaulting party shall pay the interest together with the overdue amount. This paragraph shall not apply to payments the defaulting party disputes in good faith.

6.7 The Customer may at any time, without limiting any of its other rights or remedies, set off any liability of the Supplier to the Customer against any liability of the Customer to the Supplier.

7. Customer Materials

7.1 The Supplier acknowledges that all materials, drawings, Specifications and data supplied by the Customer to the Supplier (Customer Materials) and all rights in the Customer Materials are and shall remain the exclusive property of the Customer. The Supplier shall keep the Customer Materials in safe custody at its own risk, maintain them in good condition until returned to the Customer and not dispose or use the same other than in accordance with the Customer’s written instructions or authorisation.

7.2 The Supplier may only use Customer Materials for the purpose of performing its obligations under the Contract. All rights in the Customer IP are reserved by the Customer absolutely and, except for the foregoing permission, nothing in these Conditions or the Contract confers any licence or grants any rights to the Supplier in relation to any Customer IP.

8. Indemnity

8.1 The Supplier shall indemnify the Customer against all loss, damages, costs and expenses (including but not limited to any direct, indirect or consequential losses, loss of profit, loss of reputation and all interest, penalties and legal costs (calculated on a full indemnity basis) and all other professional costs and expenses) suffered or incurred by the Customer as a result of or in connection with:
(a) any claim made against the Customer for actual or alleged infringement of a third party’s intellectual property rights arising out of or in connection with the supply or use of the Services, to the extent that the claim is attributable to the acts or omissions of the Supplier, its employees, agents or subcontractors;
(b) any claim made against the Customer by a third party for death, personal injury or damage to property arising out of or in connection with any defects in Services, to the extent that the defects in the Services are attributable to the acts or omissions of the Supplier, its employees, agents or subcontractors; and
(c) any claim made against the Customer by a third party arising out of or in connection with the supply of the Services, to the extent that such claim arises out of the breach, negligent performance or failure or delay in performance of the Contract by the Supplier, its employees, agents or subcontractors.
8.2 This Condition 8 shall survive termination of the Contract.

9. Insurance

During the term of the Contract and for a period of three years thereafter the Supplier shall maintain in force, with a reputable insurance company, professional indemnity liability insurance to cover the liabilities that may arise under or in connection with the Contract and shall, on the Customer’s request, produce both the insurance certificate giving details of cover and the receipt for the current year’s premium in respect of each insurance.

10. Termination

10.1 The Customer may terminate the Contract in whole or in part at any time before delivery of the Services with immediate effect by giving the Supplier written notice, whereupon the Supplier shall discontinue all work on the Contract. The Customer shall pay the Supplier fair and reasonable compensation for any work in progress on the Services at the time of termination, but such compensation shall not include loss of anticipated profits or any consequential loss.

10.2 Without limiting its other rights or remedies, the Customer may terminate the Contract with immediate effect by giving written notice to the Supplier if:
(a) the Supplier commits a breach of any term of the Contract and (if such a breach is remediable) fails to remedy that breach within 14 days of the Supplier being notified in writing to do so;
(b) the Supplier is unable or admits its inability to pay its debts as they fall due, suspends or threatens to suspend making payments on any of its debts or, by reason of any actual or anticipated financial difficulties, commences negotiations with one or more of its creditors with a view to rescheduling any of its indebtedness;
(c) any corporate action, legal proceedings or other procedure or step is taken in relation to (i) the suspension of payments, a moratorium of any indebtedness, winding-up, dissolution or reorganisation (by way of voluntary arrangement, scheme of arrangement or otherwise) of the Supplier, (ii) a composition, compromise, assignment or arrangement with any creditor of the Supplier, (ii) the appointment of a liquidator, receiver, administrative receiver, administrator, compulsory manager or any similar officer in respect of the Supplier or any of its assets, (iv) the enforcement of any security over any assets of the Supplier or (v) any analogous procedure or step is taken in any jurisdiction in respect of the Supplier;
(d) the Supplier suspends, or threatens to suspend, or ceases or threatens to cease to carry on all or a substantial part of its business; or
(e) the Supplier’s financial position deteriorates to such an extent that in the Customer’s opinion the Supplier’s capability to perform its obligations under the Contract has been materially and adversely affected.

10.3 Termination of the Contract, however arising, shall not affect any of the parties’ accrued rights and obligations.
10.4 Conditions that expressly or by implication survive termination of the Contract shall continue in full force and effect.

11. Force majeure

The Supplier shall not be in breach of the Contract nor liable for delay in performing, or failure to perform, any of its obligations under it if such delay or failure results from an event, circumstance or cause beyond its reasonable control, such as, for example, any strike, lock-out or other form of industrial action, failure of any utility service or transport network, act of God, war, riot, civil commotion, malicious damage, compliance with any new law or regulation or government order, accident, breakdown of plant or machinery, fire, flood or storm, or pandemic. If the period of delay or non-performance continues for more than 30 days, the Customer may terminate the Contract by giving 60 days’ written notice to the Supplier.

12. Human rights, labour law and worker’s rights

The Supplier shall comply with all applicable law, regulations and codes of practice with regard to human rights, labour law and workers’ rights, including the UK’s Modern Slavery Act 2015, and shall not engage directly or indirectly in any form of slavery, servitude, forced labour or human trafficking.

13. General

13.1 Assignment and other dealings
(a) The Customer may at any time assign, transfer, mortgage, charge, subcontract or deal in any other manner with any or all of its rights or obligations under the Contract.
(b) The Supplier may not assign, transfer, mortgage, charge, subcontract, declare a trust over or deal in any other manner with any or all of its rights or obligations under the Contract without the prior written consent of the Customer.

13.2 Subcontracting. The Supplier may not subcontract any or all of its rights or obligations under the Contract without the prior written consent of the Customer. If the Customer consents to any subcontracting by the Supplier, the Supplier shall remain responsible for all the acts and omissions of its subcontractors as if they were its own.

13.3 Entire agreement. The Contract, together with the applicable Order, contains the entire agreement between the parties and supersedes any previous agreements, promises, assurances, warranties, representations and understandings between them, whether written or oral, relating to its subject matter.

13.4 Amendment. No amendment of the Contract shall be effective unless it is agreed in writing and signed by or on behalf of each of the parties.

13.5 Waiver. No failure or delay by a party to exercise any right or remedy provided under the Contract or by law shall constitute a waiver of that or any other right or remedy, nor shall it prevent or restrict the further exercise of that or any other right or remedy. No single or partial exercise of such right or remedy shall prevent or restrict the further exercise of that or any other right or remedy.

13.6 Severance. If any provision of the Contract is or becomes invalid, illegal or unenforceable in any respect in any jurisdiction, neither the legality, validity or enforceability of the remaining provisions nor the legality, validity or enforceability of such provision under the law of any other jurisdiction will in any way be affected or impaired.

13.7 Notices.

(a) Any notice to be given in connection with this Contract shall be in writing in English and shall either be delivered by hand or sent by first class post, email or other electronic means to that party at its registered office (if it is a company) or its principal place of business (in any other case) or such other address as that party may have specified to the other party in writing in accordance with this paragraph.

(b) A notice sent according to paragraph (a) above shall be deemed to have been received (i) if delivered by hand, at the time of delivery, (ii) if sent by pre-paid first class post, the second day after posting or (iii) if sent by email or other electronic form, at the time of completion of transmission, except that, if a communication is received between 5.30pm on a Business Day and 9.30am on the next Business Day, it shall be deemed to be received at 9.30am on the second of such Business Days.

(c) This Condition does not apply to the service of any proceedings or other documents in any legal action, or other method of dispute resolution.

13.8 Third party rights. A person who is not a party to the Contract has no right under the Contracts (Rights of Third Parties) Act 1999 to enforce any term of, or enjoy the benefit under, this Contract

13.9 Governing law. The Contract and any non-contractual obligations arising out of or in connection with the Contract shall be governed by English law.

13.10 Jurisdiction. Each party irrevocably agrees that the courts of England shall have exclusive jurisdiction to settle any dispute or claim (including non-contractual disputes or claims) arising out of or in connection with the Contract or its subject matter or formation. Each party agrees that the courts of England are the most appropriate and convenient courts to settle such disputes or claims and accordingly no party will argue to the contrary. Each party irrevocably consents to any process in any legal action or proceedings being served on it in accordance with the provisions of these Conditions relating to service of notices. Nothing in these Conditions shall affect the right to serve process in any other manner permitted by law. Nothing shall limit the right of the Customer to take proceedings against the Supplier in any other court of competent jurisdiction nor shall the taking of proceedings in any one or more jurisdictions preclude the Customer from taking proceedings in any other jurisdiction, whether concurrently or not, to the extent permitted by the law of such other jurisdiction.